It went well. Always unexpected things (beam to be removed was support beam - found linoleum under old tile that had to be removed) come up - but handled professionally. All permitting, inspections, worker scheduling's (plumber, electricians, cabinet workers, counter installers etc.) done by Laura's team. When Laura says she is picky, that is an understatement. She had things adjusted that we hadn't even noticed. Very conscientious people. Excellent job - we are so pleased. And, Laura went out of her way to make sure we were happy with everything…We love it.